Privacy Policy

Effective Date: 10/28/24

Dokb Studio (“we”, “our”, “us”) operates the website, https://dokb.store/, and is committed to protecting and respecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.

1. Information We Collect

Personal Information

When you visit our store, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, when you make a purchase or attempt to make a purchase through the site, we collect certain information, including your name, billing and shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

Device Information

We also collect information about how you interact with our website, including details about the pages you view, how you arrived at the site, and information about your interaction with the site (e.g., clicks, scrolling, etc.).

This information may be collected using the following technologies:

  • Cookies: Data files placed on your device, often including an anonymous unique identifier. For more details, visit our Cookie Policy.
  • Log Files: Track actions occurring on the site and collect data including your IP address, browser type, and date/time stamps.
  • Web Beacons/Tags/Pixels: Electronic files used to record information about how you browse the site.

2. How We Use Your Information

We use the information we collect for several purposes, including:

  • To process and fulfill your orders, including sending order confirmations, processing payments, arranging for shipping, and providing customer service.
  • To communicate with you regarding your order or marketing updates (only with your consent).
  • To improve and optimize our website by analyzing how customers use our site.
  • To detect and prevent fraudulent transactions.
  • To comply with legal obligations or protect our legal rights.

3. Sharing Your Personal Information

We share your personal information with third parties to help us use your information for the purposes described above. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your personal information here.
  • We use third-party service providers to help with payment processing, shipping, and marketing services. These providers will only have access to your personal information as necessary to perform their services for us.

We may also share your information to comply with applicable laws and regulations, respond to a subpoena, or protect our rights.

4. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: You have the right to request a copy of the personal data we hold about you.
  • Rectification: You can request corrections to any incomplete or inaccurate information.
  • Erasure: You may request that we delete your personal information, subject to certain legal obligations.
  • Data Portability: You can ask to receive your personal data in a structured, commonly used format for transfer to another controller.
  • Opt-out: You can opt out of receiving marketing communications at any time.

If you wish to exercise these rights, please contact us using the information provided in the “Contact Us” section.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes outlined in this policy or to comply with legal obligations. Order information will typically be retained for tax and accounting purposes.

6. Security

We take the security of your data seriously. We use secure technologies such as SSL (Secure Socket Layer) to ensure that your personal information is protected during transmission. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

Cookies are small files stored on your device to enhance user experience. We use cookies to help us understand how you use our site and to provide targeted advertising. You can control cookie settings through your browser preferences.

For more details, please see our [Cookie Policy].

8. Third-Party Links

Our website may include links to third-party websites, plugins, or services. Clicking on those links may allow third parties to collect data about you. We are not responsible for the privacy practices of third-party websites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page, and the “Effective Date” will be updated accordingly.

10. Contact Us

For more information about our privacy practices, or if you have any questions, please contact us:

By email: help@dokb.store
By mail: Dokb Studio, PO Box 10007, Pleasanton, CA 94588